ELECTRONIC VISIT VERIFICATION

HHAeXchange logo with blue and orange text
A instructions sheet explaining how caregivers can clock in and out for shifts using a patient's phone to dial a provider hotline and enter codes, with step-by-step procedures for clocking in and clocking out, including entering a Time and Attendance PIN, recording duties, and confirming the actions.

Patient Phone

Mobile App

Instructions for clock-in and clock-out procedures for caregivers using the EVV Mobile App, including steps for schedule selection, visit verification, and POC duties.

Fixed Object (FOB)

Instructions for using a Fixed Object (FOB) device for Electronic Visit Verification (EVV), including activating the device, entering device ID, clock in/out passcodes, performing duties, and ending the call.

Software Setup

HHA Exchange logo featuring a stylized human figure and the company name

To properly connect caregivers with their home care agency, they must provide their Mobile ID#. Once linked in the system, patient information and scheduled visits will be accessible.

Click on the button below to watch a step-by-step video on how to register and set up your account.

Click To Watch Video

The HHAeXchange Mobile application is available for download through the App Store or Google Play Store.

HHAeXchange App Download- Android Phone
HHAeXchange App Download- Apple Phone

TIMESHEET TUTORIAL

Did you receive a timesheet for a missed clock-in or clock-out? Our dedicated billing department is here to help you navigate this process smoothly. We encourage you to watch the tutorial, as it provides essential information to assist you.